Cancellation Policy
A $100 cancellation fee will be applied to the credit card on file for any appointment changes made within 48 hours of your scheduled time. As a convenience, this can be used towards any Radiance product or service within 90 days of the charge. We kindly request that you provide us with as much advance notice as possible if you need to reschedule. This allows us the opportunity to accommodate other patients and manage our staff effectively.
Effective Date: 2/27/2024
Terms of Use
These Terms of Use govern your use of the website locate https://radiancewb.com (“Website”), and any related services provided by Radiance Wellness.
By accessing https://radiancewb.com, you agree to abide by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree with these Terms of Use, you are prohibited from using or accessing this website or using any other services provided by Radiance Wellness.
We, Radiance Wellness, reserve the right to review and amend any of these Terms of Use at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Use will take effect immediately from the date of publication.
The purpose of the Website is to facilitate communications between you and Radiance Wellness. Any interactions between you and Radiance Wellness, including communications and appointment scheduling, are facilitated through third party website, software, and/or other technology (“Third Party Site”) that Radiance Wellness does not control, own, or operate.
Nothing in these Terms of Use or on the Website constitutes an offer, promise of employment, or other relationship. Please note that we may or may not review all or any information submitted to us through the Website or through any other means.
The terms of these Terms of Use will govern any software and services updates, enhancements, and upgrades that replace and/or supplement the Website. You agree to comply with all terms, conditions, and restrictions set forth in these Terms of Use. You acknowledge that any use of the Website not in compliance with these Terms of Use may be prosecuted under the full extent of the law. “You” and “your” means you, as an individual as identified by you during registration.
PLEASE READ THESE TERMS OF USE CAREFULLY IN THEIR ENTIRETY BEFORE USING THE WEBSITE. IF YOU DO NOT AGREE TO BE BOUND THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE. THESE TERMS OF USE CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT RADIANCE WELLNESS’S LIABILITY TO YOU. BY USING THE WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE, THE PROVISIONS, DISCLOSURES, AND DISCLAIMERS SET FORTH IN THESE TERMS OF USE ARE FAIR AND REASONABLE, AND YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS OF USE IS VOLUNTARY AND IS NOT THE RESULT OF FRAUD, DURESS, OR UNDUE INFLUENCE EXERCISED UPON YOU BY ANY PERSON OR ENTITY.
These Terms of Use were last updated on 19, September 2024.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
remove any copyright or other proprietary notations from any materials and software on this website;
transfer the materials to another person or “mirror” the materials on any other server; or
use this website in conjunction with sending unauthorized advertising or spam;
User Accounts
You may need to register and establish a user account (“User Account”) along with user ID(s) and password(s) (“Login Information”) for some features of the Website. You will employ the security measures necessary to prevent unauthorized users from accessing the Website and your Login Information. You are solely responsible for the maintenance of your Login Information and your User Account. You accept sole responsibility for, and will be liable for all access to the Website in connection with your Login Information and User Account. You will inform all authorized persons who are given access by you to the Website that such materials are confidential. Without the prior written consent and such third party entering into a written agreement with Radiance Wellness, you will not utilize the services of any third party to assist you in using the Website. You will be responsible for all activities that occur under or in connection with your User Account and Login Information. If you are an Entity, only your bona fide employees, duly authorized agents and representatives may use the Website under your User Account and these Terms of Use applies to all of your employees, representatives, agents, and any other person or entity that accesses the Website through your User Account.
Appointment Scheduling
To book appointments online, you will be redirected to a Third Party Site. If you have questions or concerns about booking appointments online, please contact Radiance Wellness. You agree to provide current, accurate, and complete information required to schedule an appointment, and at other points as may be required in the course of using the Website or a Third Party Site (“Registration Data”). You must have a valid email address to schedule an appointment online. Further, you agree to maintain and update your Registration Data as required to keep it current, accurate, and complete. You agree that Radiance Wellness may store and use the Registration Data you provide for use in maintaining your User Account. Radiance Wellness has the right to confirm or otherwise verify or check, in its sole discretion, the truth and accuracy of any registration information at any time. Verification of your registration information, specifically, your name and/or address, against a third party database may be considered to constitute a “credit check” under certain laws. Radiance Wellness is not making, as part of the registration process, and will not otherwise make, any type of inquiry to any third party regarding any individual’s credit history and personal financial information without first obtaining such individual’s express authorization to do so. Radiance Wellness may terminate your rights to any part of or the entire Website if any information you provide is false, incomplete or inaccurate.
Messaging and Data Fees
While there may not be fees associated with your download and use of the Website, you acknowledge and agree that you are subject to standard text messaging and data use rates set by your telecommunications carrier that are used in connection with the Website.
Medical Disclaimers
You acknowledge and agree that the duly licensed medical personnel will be solely responsible for and will have complete authority, responsibility, supervision, and control over the provision of all medical services and other professional health care services performed for you, and that all diagnoses, treatments, procedures, and other professional health care services provided to you (collectively, “Medical Services”) will be provided and performed exclusively by or under the supervision of the duly licensed medical personnel, in its sole discretion, which must be in accordance with all applicable laws.
Use of the Website and/or any information or content that is included on or transmitted through the Website or a Third-Party Site is not intended to and will not create any healthcare provider/patient relationship of any kind involving Radiance Wellness or its affiliates.
Any content available on or through the Website is for informational purposes only and is not a substitute for the professional judgment of a healthcare professional in diagnosing and treating patients. Neither the content nor any other service offered by or through the Website is intended to be substituted for medical diagnosis or treatment. The Website may include content provided by third parties, including materials provided by other users and bloggers. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Radiance Wellness, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Radiance Wellness. Your reliance upon any information obtained or used by you is solely at your own risk. Radiance Wellness is not responsible for the accuracy of any information or content provided or sent by you or other users of the Website. You are responsible for verifying the accuracy of any information you send or receive through the Website, including any of your patient health information, data, or records. IF YOU HAVE AN EMERGENCY, DO NOT USE THE WEBSITE TO CONTACT RADIANCE WELLNESS OR ITS AFFILIATES – YOU SHOULD IMMEDIATELY CALL 911 AND REQUEST EMERGENCY CARE ASSISTANCE.
Radiance Wellness will not be liable in any way to you for any decision you make or any actions that occur in connection with the use of the Website or a Third-Party Site. Radiance Wellness has no control over, and cannot guarantee the availability of any provider that is a part of the Website at any particular time. Radiance Wellness will not be liable or responsible in any way for cancelled or otherwise unfulfilled appointments or any injury resulting therefrom, or for any other injury resulting from the use of the Website whatsoever.
You are strongly advised to perform an independent investigation prior to selecting a healthcare professional by making telephone calls to the appropriate licensing authorities to verify listed credentials and education.
Radiance Wellness makes the Website available as a service to consumers for the purposes of providing an informative resource on its services. Radiance Wellness may, but has no obligation to, review content posted on the Website. It is important to note, however, that the timeliness and accuracy of any or all of the content is not guaranteed. Neither the authors (whether users of the Website or not), Radiance Wellness, nor any other party who has been involved in the preparation or publication of any content can assure you that such content is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such content.
Actions Prohibited
You agree not to use the Website to do any of the following:
Scan, probe, or test the vulnerability of the Website or any service connected to the Website, nor breach the authentication or security measures on the Website or any network connected to the Website;
Trace, seek to trace, reverse look-up any information on any other user of or visitor to the Website, or any other customer of Radiance Wellness, including any Radiance Wellness account not owned by you, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Website;
Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server of Radiance Wellness, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means;
Use any “spider,” “robot,” “deep-link,” “page-scrape,” or other automatic device, program, methodology or algorithm, or any similar or equivalent manual process, to acquire, access, copy or monitor any portion of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website;
Use any software, device, or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website;
Take any action, intentionally or unintentionally, that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or the systems or networks of Radiance Wellness, or any systems or networks connected to Radiance Wellness or the Website;
Use the Website for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Radiance Wellness or others;
Transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful or racially, ethnically or otherwise objectionable;
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other parties;
Transmit, access or communicate any data that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements), or any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
Transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or any telecommunications equipment;
Interfere with service to any user of the Website, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding”, “spamming”, “mail bombing” or “crashing” or otherwise interfere with or disrupt or circumvent the Website;
Violate any applicable local, state, national or international law, including securities exchange and any regulations, requirements, procedures or policies in force from time to time relating to the Website;
Monitor traffic or make search requests in order to accumulate information about individual users or collect or store personal data about other users; or
Modify, delete, or damage any information contained on the personal computer of any Website user.
Third Party Services
Any Third Party Services provided, made available, linked to, or otherwise accessible through the Website are provided solely as a convenience to you and not under the control of Radiance Wellness. Radiance Wellness does not endorse, recommend, or otherwise make any representations or warranties with respect to any Third Party Services. Radiance Wellness does not have any responsibility or liability to you for any Third Party Services which you access and you use it at your own risk. Further, you agree to comply with any and all terms and conditions applicable to the use of Third Party Services and otherwise ensure that you have obtained all rights, licenses, and clearances that may be necessary to use such Third Party Services.
Ownership and Title
All title to and the rights in the Website, including ownership rights to patents (registrations, renewals, and pending applications), copyrights, trademarks, service marks, domain names, trade dress, trade secrets, Radiance Wellness’s or third party other technology, any derivatives of and all goodwill associated with the foregoing is the exclusive property of Radiance Wellness and/or third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Radiance Wellness and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Use, and may be terminated by Radiance Wellness at any time.
Trademarks
Trademarks, service marks, graphics and logos used in connection with the Website are the trademarks of their respective owners. You are not granted any right or license with respect to any of the trademarks mentioned above and any use of such trademarks.
Reverse Engineering
You agree not to reverse engineer, decompile, or disassemble the Website or any aspect of the Website, except where applicable law permits it despite this limitation. Further, you agree not to alter, duplicate, modify, rent, lease, loan, sublicense, make copies, create derivative works from, distribute or provide others with the Website, in whole or part, or transmit or communicate the Website over a network or to any third party.
Representations & Warranties
You represent, warrant, and covenant to Radiance Wellness the following: (a) all information you provide to Radiance Wellness as part of the registration process or otherwise will be truthful, accurate and complete, irrespective of any independent verification or other determination made by Radiance Wellness; (b) you own or control the necessary rights and authority to grant the rights, and permissions made under these Terms of Use, and that the exercise of such rights, licenses and permissions by Radiance Wellness will not violate or otherwise infringe the rights of any third party; (c) you have the full authority to act on behalf of any and all owners of any right, title or interest in and to your API(s) that you provide to Radiance Wellness; (d) these Terms of Use have been duly and validly authorized, accepted, agreed to, and delivered by you (or your authorized representative) and constitutes your legal, valid, and binding obligation, enforceable against you in accordance with these Terms of Use; and (e) the performance by you of these Terms of Use and your use of the Website does not and will not conflict with or violate (1) any law, rule, regulation, order, judgment, decree, agreement, instrument, or obligation applicable to you, or (2) if you are an Entity, any provision of your organizational or governing documents.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Radiance Wellness does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Links
Radiance Wellness has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Radiance Wellness of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Cancellation Policy
A $100 cancellation fee will be applied to the credit card on file for any appointment changes made within 48 hours of your scheduled time. As a convenience, this can be used towards any Radiance product or service within 90 days of the charge. We kindly request that you provide us with as much advance notice as possible if you need to reschedule. This allows us the opportunity to accommodate other patients and manage our staff effectively.
Disclaimer of Warranties
THE WEBSITE AND THIRD PARTY SITES ARE MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RADIANCE WELLNESS, ITS LICENSORS, AND SUPPLIERS MAKE NO WARRANTY, REPRESENTATION, OR GUARANTY: (1) AS TO THE CONTENT, SEQUENCE, ACCURACY, TIMELINESS, RELEVANCE, OR COMPLETENESS OF ANY CONTENT; (2) AS TO ANY INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH THE WEBSITE; OR (3) THAT THE WEBSITE MAY BE RELIED UPON FOR ANY REASON, WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECTS CAN OR WILL BE CORRECTED. FURTHER, YOUR USE OF THE WEBSITE AND ANY THIRD PARTY WEBSITES IS AT YOUR OWN RISK. RADIANCE WELLNESS DOES NOT WARRANT THAT THE WEBSITE OR THIRD PARTY WEBSITES WILL MEET YOUR SPECIFIC REQUIREMENTS. TO THE EXTENT THAT RADIANCE WELLNESS MAY NOT DISCLAIM ANY WARRANTY AS A MATTER OF APPLICABLE LAW, THE SCOPE AND DURATION OF SUCH WARRANTY WILL BE THE MINIMUM PERMITTED UNDER SUCH LAW.
Liability
In no event shall Radiance Wellness or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Radiance Wellness or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Indemnification
YOU WILL INDEMNIFY, DEFEND, AND HOLD INDEMNITEES HARMLESS FROM AND AGAINST ANY AND ALL DIRECT AND THIRD PARTY CLAIMS AND LOSSES ARISING FROM OR ATTRIBUTABLE TO (1) YOUR BREACH OF ANY OF YOUR REPRESENTATIONS, WARRANTIES, COVENANTS, OR OTHER AGREEMENTS MADE UNDER THESE TERMS OF USE; (2) ANY CLAIMS BY OR DISPUTES RELATED TO YOUR USE OF THE WEBSITE BETWEEN YOU AND ANY THIRD PARTY; (3) ANY DATA YOU PROVIDE TO THE WEBSITE OR OTHERWISE TRANSMIT USING THE WEBSITE; AND (4) THE PROVISION OF ANY AND ALL MEDICAL SERVICES IN CONNECTION WITH YOUR USE OF THE WEBSITE AND OTHERWISE. YOU WILL FURTHER INDEMNIFY, DEFEND, AND HOLD HARMLESS, WAIVE AND FULLY RELEASE RADIANCE WELLNESS FROM AND AGAINST ANY AND ALL DIRECT AND THIRD PARTY CLAIMS AND LOSSES ARISING FROM OR ATTRIBUTABLE TO ANY DISPUTES BY OR BETWEEN YOU AND ITS EMPLOYEES, REPRESENTATIVES, AGENTS OR MEDICAL PROVIDERS.
Procedures. The Indemnitee will give you written notice of any Claim for which indemnification is sought. However, failure to provide such notice will not relieve you from your liability or obligations under these Terms of Use, except to the extent you are materially prejudiced as a direct result of such failure. The Indemnitee will cooperate with you at your expense in connection with the defense and settlement of the Claim. You may not settle any indemnified Claim in a manner that adversely affects the Indemnitee without its prior written consent. Further, the Indemnitee may participate in the defense of the Claim through counsel of its own choosing at its own cost and expense. If you fail to promptly assume the defense and employ counsel reasonably satisfactory to Indemnitee, or the Indemnitee has been advised by counsel that there exist actual or potential conflicting interests between you or your counsel and such Indemnitee, the Indemnitee may employ separate counsel, in addition to local counsel, to represent or defend such Indemnitee in such action or proceeding, and you agree to pay the fees and disbursements of such separate counsel as incurred. To the extent indemnification requires the payment of monies owed, such indemnification will occur as soon as reasonably possible after the determination of monies owed, and payment to the Indemnitee will be made within 30 days of a final determination of monies owed. Your obligations under this Agreement are in addition to any rights that any Indemnitee may have at common law or otherwise.
Defined Terms. “Claim” means each and every claim, request, accusation, allegation, assertion, complaint, petition, demand, suit, action, proceeding, and cause of action of every kind and description. “Indemnitee” means Radiance Wellness, its affiliates, and its and their respective officers, directors, shareholders, managers, members, agents, employees, representatives, successors, and/or assigns. “Loss” means each and every liability, loss, damage, and injury (including injury or damage to any property right, and injury, damage, or death to any person), wound, wrong, hurt, harm, expense, deficiency, diminution in value, obligation, expenditure and disbursement of any kind or nature (including all fees, costs, and expenses of investigation, travel expenses, and value of time expended by personnel), settlement, fine, fee, cost, cost of court, and all expenses of litigation (including reasonable attorneys’ fees) incident to any of the foregoing.
Release
IN THE EVENT THAT YOU HAVE A DISPUTE WITH ONE OR MORE USERS OF THE WEBSITE FOR ANY REASON, YOU RELEASE RADIANCE WELLNESS (AND ITS OFFICERS, DIRECTORS, AGENTS, SUBSIDIARIES, JOINT VENTURES AND EMPLOYEES) FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE § 1542, WHICH PROVIDES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
Term and Termination
These Terms of Use commence when you first access the Website and continue until your right to access and use the Website under these Terms of Use is otherwise terminated in accordance with these Terms of Use (“Term”). You may terminate your use of the Website. Radiance Wellness may suspend or terminate your access to and use of the Website as follows: (1) upon notice to you if you breach any other term of these Terms of Use; or (2) upon notice (if reasonably practicable) in the event of a security breach or other technical issue related to the Website. Failure to abide by these Terms of Use is a material breach of these Terms of Use for which Radiance Wellness may pursue all rights and remedies it has pursuant to these Terms of Use, and any other rights and remedies it may have at law or in equity. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice and will cause irreparable harm to Radiance Wellness, for which monetary damages would be inadequate, and you consent to Radiance Wellness obtaining any injunctive or equitable relief that Radiance Wellness deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that Radiance Wellness may have at law or in equity. You agree that Radiance Wellness may, in its sole discretion and without prior notice, terminate your access to the Website for violations of these Terms of Use or other agreements or guidelines which may be associated with your use of the Website or Radiance Wellness deems it necessary in its sole discretion.
Export Law Assurances
You may not use or otherwise export or re-export the Website except as authorized by United States law and the laws of the jurisdiction in which the Website is accessed. In particular, but without limitation, the Website may not be exported or re-exported (a) into (or to a national or resident of) any U.S. embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons’ List or Entity List. By using the Website, you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list and that you will comply will all applicable laws.
General Provisions
Entire Agreement. These Terms of Use contain the entire understanding of you and Radiance Wellness with respect to the subject matter of these Terms of Use and supersede all previous verbal and written agreements between the parties concerning the subject matter of these Terms of Use. The Website is the property of Radiance Wellness. Radiance Wellness reserves the right to change, add or remove portions of these Terms of Use at any time and at its sole discretion. Your continued use of the Website following the posting of any changes means that you accept and agree to such changes. It is your responsibility to check these Terms of Use periodically for changes.
Assignment. These Terms of Use, and any rights or obligations in these Terms of Use, will not be assigned by you without the prior written consent of Radiance Wellness. Any attempt to assign or transfer these Terms of Use other than in accordance with this provision will be null and void. Subject to the foregoing, these Terms of Use and its terms and provisions inure to the benefit of and are binding upon the parties and their respective successors, heirs, personal representatives, and assigns.
Governing Law/Binding Arbitration.
You agree that all matters relating to your access to or use of the Website, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in San Diego County, California, and waive any objection to such jurisdiction or venue. These Terms of Use will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If for any reason a court of competent jurisdiction finds any provision, or portion of any provision, to be unenforceable, the remainder of these Terms of Use will continue in full force and effect.
In exchange for the benefits of the speedy, economical, and impartial dispute resolution of arbitration, you choose to waive your right to resolution of your Dispute in a court of law by judge or jury, and instead elect to treat your dispute, if any, pursuant to the Commercial Arbitration Rules, as then in effect, of the American Arbitration Association (“AAA”), in accordance with this Agreement.
You agree that any controversy, dispute, or claim (“Dispute”) arising out of or relating to these Terms of Use will be settled by a confidential, final, and binding arbitration in San Diego County, California administered by AAA pursuant to the Arbitration Rules. For the avoidance of doubt, any Dispute about the enforceability of this Agreement or whether a Dispute is subject to this Agreement, will be resolved by arbitration.
You agree that any arbitration proceedings will be conducted before an arbitrator to be selected pursuant to the Arbitration Rules of the AAA (“Arbitrator”) as expeditiously as possible and acknowledge that expeditious arbitration is in the interest of you.
You will maintain the confidential nature of the arbitration proceeding, except as may be necessary in connection with a court application for a preliminary remedy, a court action to challenge or enforce the arbitration award, or as otherwise required by law or judicial decision. You further agree that the Arbitrator will render the arbitration award in writing and explain the decision which, to the extent possible, will not include Radiance Wellness’s confidential information.
You waive to the fullest extent permitted by law any rights to appeal or to review of the arbitration award by any court or tribunal. You consent to exclusive jurisdiction of, and agree that sole venue will lie in, any state or federal court sitting in San Diego County, California for any allowable judicial proceeding relating to any arbitration under these Terms of Use, including entry of a judgment on the arbitration award.
Notwithstanding anything to the contrary in this Agreement, a party may file an action in any state or federal court sitting in San Diego County, California to obtain provisional injunctive or equitable relief to prevent immediate and irreparable harm and to ensure that the relief sought by the aggrieved party is not rendered ineffectual pending the arbitration. You waive any defense of inconvenient forum to the maintenance of any action so brought and waives any bond, surety, or other security that might be required of Radiance Wellness with respect to such defense. You agree to send Radiance Wellness a copy of your arbitration notice by emailing info@radiancewb.com. Radiance Wellness agrees to send you a copy of the notice to your email address on file. Nothing in this Agreement, however, will affect the right of any party to serve legal process in any other manner permitted by law or at equity. For the avoidance of doubt, in the event of a conflict between this Agreement and the Arbitration Rules, this Agreement controls.
EXCEPT WHERE PROHIBITED BY LAW, BY AGREEING TO THE FOREGOING, YOU EXPRESSLY WAIVE TRIAL BY JURY IN ANY JUDICIAL PROCEEDING INVOLVING ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OF USE.
Waiver of Class and Joint Claims. You expressly waive any right to join any party with any party in any claim against Radiance Wellness or its affiliates, and any other right to a class action against Radiance Wellness or its affiliates. Any arbitration (or, if arbitration of the action is not permitted by law, litigation) will be solely on behalf of an individual person, and will not be consolidated or joined with the claims of any other person or brought on behalf of a putative class unless previously agreed to in writing by both you and Radiance Wellness.
Notices. All notices, requests, or consents required or permitted under these Terms of Use will be in writing (including electronic form) and will be delivered to the address as the party may designate in a notice served upon the other party in the manner provided for below. Each notice, request, consent, or other communication will be given and will be effective: (1) if delivered by hand, when so delivered; (2) if delivered by nationally recognized overnight courier service or sent by United States Express Mail, upon confirmation of delivery; (3) if delivered by certified or registered mail, on the third following day after deposit with the United States Postal Service; or (4) if delivered by email, upon confirmation of successful transmission based on the electronic records of Radiance Wellness.
Severability. The provisions of these Terms of Use are severable. The invalidity, in whole or in part, of any provision of these Terms of Use will not affect the validity or enforceability of any other of its provisions. If one or more provisions of these Terms of Use are declared invalid or unenforceable, the remaining provisions will remain in full force and effect and will be construed in the broadest possible manner to effectuate the purposes of these Terms of Use.
Captions. The headings and captions of these Terms of Use are inserted for reference convenience and do not define, limit, or describe the scope or intent of these Terms of Use or any particular provision of these Terms of Use. Unless otherwise expressly provided, the words “include(s),” “included,” or “including” do not limit the preceding words or terms. Pronouns will refer to the masculine, feminine, neuter, singular, or plural as the context will require.
Authority to Accept the Terms. You represent that you have full power, capacity and authority to accept these Terms of Use. If you are accepting on behalf of your employer or an Entity, you represent that you have full legal authority to bind your employer or such Entity to these Terms of Use.
Waiver. The failure or delay of Radiance Wellness to exercise or enforce any rights or provision of these Terms of Use does not constitute a waiver of such right or provision.
Survival. All provisions which must survive in order to give effect to their meaning will survive any expiration or termination of these Terms of Use, including without limitation all of your representations, warranties and indemnification obligations, which will survive these Terms of Use for the greater of 4 years or expiration of the applicable statute of limitations.
Eligibility. You must be at least 18 years of age. You represent and warrant that you are at least 18 years of age, you have not been previously suspended or removed from the Website, you reside in the United States, and you possess the legal right and ability to enter into these Terms of Use. THE WEBSITE IS NOT FOR PERSONS UNDER THE AGE OF 18 OR ANY USERS PREVIOUSLY SUSPENDED OR REMOVED FROM THE WEBSITE BY RADIANCE WELLNESS. IF YOU ARE UNDER 18 YEARS OF AGE, YOU MAY NOT USE OR ACCESS THE WEBSITE AT ANY TIME OR IN ANY MANNER.
Entity. If you are using the Website on behalf of an individual, company, entity, or other organization (“Entity”), you represent and warrant that (1) you are an authorized representative of the Entity with the authority to bind the Entity to these Terms of Use, (2) agree to be bound by these Terms of Use on behalf of the Entity, and (3) your Entity meets the eligibility requirements for the Website, as set forth in these Terms of Use. Further, you will be solely responsible for ensuring your Entity complies with these Terms of Use.
Force Majeure. Radiance Wellness will not be liable for any delay or failure to perform any obligation herein if the delay or failure is due to unforeseen events that are beyond Radiance Wellness’s reasonable control, such as strikes, blockade, war, terrorism, riots, natural disasters, epidemic, or governmental action, in so far as such an event prevents or delays Radiance Wellness in fulfilling its obligations under these Terms of Use.
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